• Conditions for accepting returns

  Please send the unopened and unused items to the following address within 7 days after receiving the item after contacting us via the inquiry form .

  〒103-0011
  9-10 Odenma-cho, Nihonbashi, Chuo-ku, Tokyo
  Marutaka Clothing Co., Ltd.

  *Please check the contents after the product arrives.
  * If 7 days have passed since the product arrived without contacting us, we cannot return or exchange it.

• ■Regarding return shipping and handling charges

  In the case of initial defects, we will bear the shipping and handling charges.
  In the case of a return due to the customer's preference, the customer will be responsible for both the prescribed shipping fee and return handling fee.

• ■ Refunds

  We will transfer the amount to your designated account within 10 days after confirming the arrival of the returned product.

• ■ Items that cannot be returned or exchanged

  ・Products that have passed 7 days since the product arrived

  ・Products that have already been used (excluding cases where it is found to be defective after use)

  ・Products that have been damaged or soiled due to the customer's responsibility

  ・Hygiene products such as underwear and masks

  ・Lucky bag

  ・Products purchased at places other than our online shop (For products purchased at a physical store or other company's website, please contact the store where you made the purchase.)

• ■In the case of an accident such as damage during delivery

  If there is an accident such as damage during delivery, please contact us.
  We will pay for the shipping and handling charges immediately.

About defective products

In the unlikely event that there is a defective product, we will check the inventory status of our store and exchange it for a new or equivalent product.
Please let us know from the inquiry form within 7 days after the arrival of the product.
*Please check the contents after the product arrives.
* If 7 days have passed since the product arrived without contacting us, we cannot exchange it.